Customer care

For any information regarding our products or after-sales problems, you can contact our customer service at:

+39 328 467 7463

or by sending an email to:

info@vanyextension.com

Frequent questions

Read our FAQ before contacting us.

Shipping is free in Italy for orders of € 30.00 with supplements for Calabria, Sicily and the Islands, for foreign countries different rates will be applied depending on the area.
It is possible to pay on our site through different payment methods such as:
  • Paypal and Credit/Debit Card
  • Stripe and Credit/Debit Card
  • Klarna in small installments
  • Cash on delivery
  • Advance bank transfer
Delivery takes place in 24/48 from the moment you place the order on the site.
Our site is protected by an SSL certificate which encrypts the data passing from your computer to our server, furthermore all the payment methods offered are managed by payment operators, who always adopt high security systems.
Once we have received your order, we will prepare the package which will be shipped within 24 working hours, after having entrusted the shipment to the courier, you will receive a confirmation email which is ours with the order summary and the link to track the shipment.

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